Policies
This is a mutual policy between Xomox Technology Private Limited and client. This is the company
policy applicable to those whoareentitled; once website/apps development begins upon initial
deposit.
What information do we collect?
We collect information from you when you fill out a form. When ordering or registering on
our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing
address, phone number or credit card information. You may, however, visit our site
anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal
information when you place an order or enter, submit, or access your personal information.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers
hard drive through your Web browser (if you allow) that enables the sites or service
providers systems to recognize your browser and capture and remember certain
information We use cookies to understand and save your preferences for future visits and
compile aggregate data about site traffic and site interaction so that we can offer better site
experiences and tools in the future. We may contract with third-party service providers to
assist us in better understanding our site visitors. These service providers are not permitted
to use the information collected on our behalf except to help us conduct and improve our
business.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable
information. This does not include trusted third parties who assist us in operating our
website, conducting our business, or servicing you, so long as those parties agree to keep
this information confidential. We may also release your information when we believe
release is appropriate to comply with the law, enforce our site policies, or protect ours or
others rights, property, or safety. However, non-personally identifiable visitor information
may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on
our website. These third party sites have separate and independent privacy policies. We
therefore have no responsibility or liability for the content and activities of these linked
sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback
about these sites.
Planning & Discussion
We provide as much communication as needed in order to plan, designs, development and launch
your website. In person meetings are not always necessary but can be available at the initial
discussion phase if required or desired. Email is preferred for the bulk of communication during the
process as it allows us to trade images, files, links and screenshots.
Payment Schedule
We require a deposit of 30% of the total quote for your project and the remaining 70% will be
cleared in 2 installment as the project progress. This deposit is non-refundable. And client have to
clear the total project cost before going live.
If we are providing ongoing monthly services (i.e. SEO, Social Media Management, Ad words
management etc.,) we require post dated checks sent prior to the start of the first month. The
number of months / post dated checks depends on what is discussed prior to starting the work.
Hosting
Your first year of hosting begins at the time when your domain name is pointed to our server. In
some cases this involves hosting a temporary "full website in development “page while we get
underway with the design and development of your website. This page includes your logo (when
applicable) or business name, main contact information, and a message letting the viewer know that
a full website is in development. This gives any potential visitors to your website something to see
rather than a dead link, and gives you the ability to start sharing and adding your websites URL on
social media, business cards etc.,
Your domain based emails (if applicable) also become active at the time that the domain name has
been pointed to our server. Email hosting is included in the cost of your annual web hosting cost.
Access & Ownership
WEBSITE
Once payment has been made in full, you are the owner of your website. We can provide full access
to your account on our server and to the files of your website (compiled file). If clients have any
reason to move his website to another provider, they will be given full access and control for their
new provider to move theirproject. We do not provide pro-rated refunds for any unused
maintenance or hosting time. Any remaining time is forfeited when the clients have moved their
website.
AMC
While Annual maintenance cost is included in the quoted feesfor one long year, we will be available
to address any basic questions you may have at any time in the future. Please do not hesitate to
contact us with any revisions, alterations or concerns you have concerning the project.
Annual maintenance covers the below mentioned features
- Error / Bugs rectification
- Server/domain maintenances and transfer.
- And basic changes on the website /mobile application like logo, phone numbers email
address ,postal address etc.
DOMAIN
In many cases we are the administrator and technical representative of your domain name and it is
kept under our wing. We use the domain registrar xtoreapp.com. Although we manage and
responsible for your domain name, once you have made full payment for the project, you are the
legal owner of the domain name.
Security
If contents that you have posted on your website or email accounts have a negative impact on our
server and other clients, and we require time to repair damages to our server or to any websites we
are managing, we may charge you for that time.
Domains or email addresses found to be engaged in any of the following may have services
suspended:
- Spam
- Phishing
-
C&C nodes, bonnets
- DDoS attacks of any kind
- net abuse of any kind
Non-Disclosure Agreements
We are happy to sign any NDA’s you would like us to sign. We recognize how valuable your
information is and are serious about keeping it safe and protected!
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not
to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and
limitations of liability governing the use of our website at http://www.xomoxtechnology.com
Your Consent
By using our site, you consent to our online privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the
information below.
4/26, Suhatta Mall
